Technology

We challenge ourselves daily to find better and more efficient ways to provide service to our customers through the use of technology. Renzenberger, Inc. has in house programmers.

Renzenberger’s list of technology adoption and innovation include:

• First in the industry to fully automate dispatch and billing systems.
• First in the industry to implement a web portal for customers to submit and monitor trip requests.

Technology cont.

• First in the industry to integrate GPS technology for data collection and service improvement.
• First in the industry to install onboard video recording for performance and safety monitoring
• First in the industry to develop a B2B process for communicating real time dispatch and billing data with our customers.
• First in the industry to automate driver assignment and notification to ensure trips are dispatched timely and reduce human error.
• First in the industry to implement driver reminder processes to further ensure on-time pickups and reduce unnecessary wait time for the crews.

We continue to make substantial investments in technology and systems to improve safety, service and efficiency.