""Transportation Services
Our company goal is to complete every trip requested, on time – SAFELY!
We believe the safety of our passengers is the most important aspect of our service.
Safety First
Leader in SafetyWe believe the safety of our passengers is the most important aspect of our service. To that end, we have adopted “Safety First” as the guiding principal of Renzenberger, Inc.
Renzenberger is the industry leader in safety. Our safety program has become industry best practices. We are devoted to doing everything reasonable to avoid all accidents, and limit the seriousness of any that occur. Our focus on safety is demonstrated in accident ratios well below the industry standard.
Safety First cont.
| Renzenberger, Inc. | YTD | ||
| 2007 | 6.19 | ||
| 2008 | 7.01 | ||
| 2009 | 5.87 | ||
| 2010 | 4.4 |
Industry standard reported by the National Safety Council for 2007 were 9.34 accidents per million vehicle miles.
Driver Qualification: Safety and service begin with driver selection.
- Hours of Service policy more stringent than Department of Transportation guidelines
- Controlled Substance and Alcohol Policy – pre-employment, random, reasonable suspicion, post event, return to duty
- MVR Checks – automatic monitoring and notification of driver moving violations
- Criminal Background Checks – upon hire and bi-annually
- Industry specific orientation and training
Vehicles – We operate late model 8 passenger vans and SUVs. Vehicles are upfit to meet our strict safety standards and customer specifications.
Our vehicle replacement schedule ensures an updated, well maintained fleet. An aggressive preventative maintenance program helps prevent accidents and avoid service delays resulting from breakdowns.
Customer Driven Service
Focused on your expectationsRenzenberger has customizable solutions for your transportation needs. We focus on meeting each customer’s specific requirements and standards.
- Renzenberger maintains a 97% on time performance ratio for on demand, as needed service.
- 24/7 Dispatch Center to rapidly respond to our customers’ needs so that every trip is completed safely and on time.
- Tailored dispatch services, reporting, and invoicing based on customer initiatives.
Customer Driven Service cont.
- Vehicle specifications based on customer requirements.
- Our management team has extensive experience in the transportation industry.
- Our average length of service for our management team is 7+ years of service.
- Our management team monitors our service goals with:
- Field Audits
- Daily Performance Reports
- Accident Review and Analysis
- Integrated Systems to monitor compliance
Technology
Innovative SolutionsWe challenge ourselves daily to find better and more efficient ways to provide service to our customers through the use of technology. Renzenberger, Inc. has in house programmers.
Renzenberger’s list of technology adoption and innovation include:
- First in the industry to fully automate dispatch and billing systems.
- First in the industry to implement a web portal for customers to submit and monitor trip requests.
Technology cont.
- First in the industry to integrate GPS technology for data collection and service improvement.
- First in the industry to install onboard video recording for performance and safety monitoring
- First in the industry to develop a B2B process for communicating real time dispatch and billing data with our customers.
- First in the industry to automate driver assignment and notification to ensure trips are dispatched timely and reduce human error.
- First in the industry to implement driver reminder processes to further ensure on-time pickups and reduce unnecessary wait time for the crews.
We continue to make substantial investments in technology and systems to improve safety, service and efficiency.
Contact Us - (800) 878-0450
Transportation | FREQUENTLY ASKED QUESTIONS
What type of service do you provide?
We provide transportation to railroad workers and other specialized industries.
Why should you choose Renzenberger as your transportation provider?
Vast experience, proven safety and customer service record, and integrated technology solutions.
What type of vehicles do you provide?
Renzenberger, Inc. provides late model passenger vans and SUVs equipped with GPS and safety equipment.
What is Renzenberger, Inc.’s safety record?
Our current accident ratio is 4.4 accidents per million miles driven. Industry standard reported by the National Safety Council for 2007 was 9.34 accidents per million miles driven.